Role: Developing English language capabilities of Artificial Intelligence (AI) online customer support programme – no IT knowledge required, full training provided. A great chance to be involved in developing cutting edge AI.
Location: Central London, England
Salary: £22,000 a year, full benefits, excellent career progression
Pride yourself on your vocabulary? Have an analytical approach? A pro-active self-starter?
This is an exciting opportunity to join an established tech start up, help shape the development of AI and have a hands-on role in developing your own job functions.
We are looking for an adaptable, degree level candidate, with excellent English, not just in linguistics, but also from any related degree, with interesting work or voluntary experience – a candidate who enjoys dealing with changing work demands, and working to deadlines. This is the sort of role that you can help define and make your own.
The role is to help with teaching and optimising a highly successful and proven online conversational Artificial Intelligence (AI) customer support programme. The main aim is to teach the AI service new words, phrases, product details, help with development, and liaise with clients as the service is rolled out across a range of new sectors – as part of a small collaborative team.
This position would ideally suit a multi-faceted recent graduate from analytical disciplines such as Business, Psychology, Linguistics, English or similar, with a range of outside interests – both work and extra-curricular. No prior experience working with artificial intelligence is necessary – all relevant training provided.
About the role
Our client has created a conversational Artificial Intelligence (AI) service which enables businesses to drive online sales and support. The company’s clients are growing rapidly with increased online sales and a reduction in customer support overheads.
You must be very English literate with an enthusiastic approach to the written word. You do NOT need any specialist IT knowledge, just a proven in-depth ability with the English language, good client facing skills, a focused approach, the ability to break down sentences to reveal & resolve possible hidden meanings, and adapt to changing priorities.
This is an excellent chance to join a successful, exciting company that is expanding, with great career progression opportunities!
Here are some of the main responsibilities:
- Analysing conversations between customers and the AI
- Improving the AI’s comprehension by filling any knowledge gaps
- Building and maintaining relationships with clients
- Testing new developments within the product
- Aiding with the set-up of new clients
- Regular involvement with team meetings and projects
- Preparing demonstrations of the product for prospective clients
- Ad-hoc business and administrative support tasks
- Working hours 9-6 Monday to Friday
Some of the main skills required:
- Excellent written and spoken fluency in English
- A problem-solving and solution-driven mentality
- A positive, motivated, self-starter mindset
- Ability to prioritise your own work & adaptability
- Ability to work under pressure in an exciting fast-paced start-up environment
- An open mind to changing priorities and business processes
- Intermediate IT Skills
It would be great if you also have:
- Experience with Photoshop
- Experience writing for business
- Experience with video-editing software
- Experience with WordPress
Main benefits:
- Gross salary of £22,000 per annum
- Flexible working opportunities
- An office in a modern co-working space in central London
- 20 Days of Holiday plus bank holidays
This is a very exciting opportunity to get involved with a tech startup which is rapidly expanding. You will be instrumental in the company’s growth and have the opportunity to make a real difference to the future of AI technology.
If you think you might be right for this role please send your CV right away to michael @mediaandlanguagejobs.co.uk or hyperionandco @gmail.com with short covering email stating why you think you might be right for this role. For more info and an informal chat please call Michael anytime including evenings and weekends on 07783707949. We look forward to hearing from you!